Privacy Policy

At Zhengyu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number, company name)
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences and inquiry details

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders and inquiries
  • To communicate with you about products, services, and promotions
  • To improve our website, products, and customer service
  • To personalize your shopping experience
  • To prevent fraud and enhance security
  • To comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information with:

  • Service providers who assist us in operating our business (shipping companies, payment processors, marketing partners)
  • Business partners for collaborative services or promotions
  • Legal authorities when required by law or to protect our rights
  • In connection with a business transfer, merger, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Our website uses:

  • Essential cookies for website functionality
  • Analytics cookies to understand user behavior
  • Marketing cookies for personalized advertising
  • Preference cookies to remember your settings
  • Social media cookies for sharing content

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: